APC UPS Battery Backup Firmware Update Process

NMC2 APC9630 Network Card Firmware Update

• Download the .exe 7.1.6 file from APC and use unzip name.exe on the file to get its files. https://www.se.com/us/en/product/AP9630/apc-ups-network-management-card-2/
• If using a Windows computer or VM, just run the EXE and it will automatically do all steps of the firmware process after you put in the IP, username, and password
• Otherwise, use FTP to update https://www.apc.com/us/en/faqs/FA156047/#FTP (don't use https://www.apc.com/us/en/faqs/FAQ000242942/)
• ftp ftp://apc:apc@x.x.x.x to connect with user APC and password APC
• Then bin to enter binary mode and then put apc_hw05_bootmon_109.bin. Once it uploads, disconnect with exit and/or CTRL+C and reconnect after a couple minutes
• Repeat this process twice more, firstly for put apc_hw05_aos_716.bin first, then put apc_hw05_sumx_716.bin
  
• Modify the preconfigured config file. Update the naming everywhere else by find-and-replacing the Network Number (NN) and other similar descriptions. The MAC address can be safely ignored. Then go to Configuration/General/User Config File, pick the nn2299-roof-apc-nmc2-config.ini and apply it. Then reboot the NMC using Control/Network/Reboot to permanently apply the settings.

UPS Firmware Update

• These are updated way more rarely. 
• Thankfully, this can be done easily through the NMC2's web UI under Configuration → Firmware upgrade. Pick the file and wait 5-10 minutes for the upgrade to complete
• Download the UPS firmware ZIP and find the relevant file inside. For example, a UPS with ID18 and model SMT750RM2U is going to need SMT18UPS_15-0.enc as per the reference table in the FAQ https://www.apc.com/us/en/faqs/FA170679/. First turn off the outlet group, which cannot be on while it's updating.