APC UPS Battery Backup Firmware Update Process
NMC2 APC9630 Network Card Firmware Update
- Download the .exe 7.1.6 file from APC and use
unzip name.exe
on the file to get its files. https://www.se.com/us/en/product/AP9630/apc-ups-network-management-card-2/ - If using a Windows computer or VM, just run the EXE and it will automatically do all steps of the firmware process after you put in the IP, username, and password
- Otherwise, use FTP to update https://www.apc.com/us/en/faqs/FA156047/#FTP (don't use https://www.apc.com/us/en/faqs/FAQ000242942/)
ftp ftp://apc:apc@x.x.x.x
to connect with user APC and password APC- Then
bin
to enter binary mode and thenput apc_hw05_bootmon_109.bin
. Once it uploads, disconnect withexit
and/or CTRL+C and reconnect after a couple minutes - Repeat this process twice more, firstly for
put apc_hw05_aos_716.bin
first, thenput apc_hw05_sumx_716.bin
- Modify the preconfigured config file. Update the naming everywhere else by find-and-replacing the Network Number (NN) and other similar descriptions. The MAC address can be safely ignored. Then go to Configuration/General/User Config File, pick the
nn2299-roof-apc-nmc2-config.ini
and apply it. Then reboot the NMC using Control/Network/Reboot to permanently apply the settings.
UPS Firmware Update
- These are updated way more rarely.
- Thankfully, this can be done easily through the NMC2's web UI under Configuration → Firmware upgrade. Pick the file and wait 5-10 minutes for the upgrade to complete
- Download the UPS firmware ZIP and find the relevant file inside. For example, a UPS with ID18 and model SMT750RM2U is going to need
SMT18UPS_15-0.enc
as per the reference table in the FAQ https://www.apc.com/us/en/faqs/FA170679/. First turn off the outlet group, which cannot be on while it's updating.
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